SHIPPING

3 EASY STEPS TO SHIP!

  1.  Make sure you have completed our Request Form.  We will respond back within 24 hours (M-F) and inquire if you need a FREE Plano Double Rifle Case* to ship your suspension. (You can also own case or box that measures about 52x15x4 inches.) We’ll also email you a FedEx label, using our discounted rates.
  2. Securely wrap and tape your forks/shock with shop towels, bubble wrap or anything to protect it (see helpful suggestions below for case instructions).
  3. Apply the FedEx Shipping label to the outside of your box/case and drop off at ANY FedEx/Kinkos location. And don’t worry – we insure your suspension accordingly.

 

Helpful TIPS:

  •  If shipping on your own behalf, make sure we are aware your suspension is on it’s way, before you ship it. This way we can be sure all parts are in stock to ensure a quick turnaround for you.
  •  When using a case, zip tie the locking loops. Then, please WRAP CLEAR TAPE OVER THE LATCHES and COMPLETELY AROUND THE CASE to prevent opening, even if the case is inside of a box. 
  • Be sure to wrap all components with bubble wrap or old shop towels. Wrap leaking fork seals with a garbage bag and clear packing tape. 
  • Label the outside of the case “MOTORCYCLE  PARTS”. 
  • If shipping on your own behalf, *Don’t forget to insure your shipment with a value of $3,500 (for newer bikes) or $2,500 (for older bikes). Please ship via Fedex or UPS. (Do NOT ship via USPS.)
  • Remove fork air bleeders or expansion chambers and put the stock screws with O-rings back in. Otherwise oil will leak everywhere during shipping and you will ruin your case. (Photo on this page for reference.)
  • Include your contact information somewhere inside the case/box.
  • Please DO NOT use shipping peanuts or you may be charged a cleanup fee.

* Free case applies to Lowering and Revalve services ONLY.  In order to be eligible for a free case, you must use our suspension services, or you will be charged for the case.

OUR ADDRESS:

11121 Old Hotwater Road, Soddy Daisy, TN 37379

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