Terms & Conditions

LEGAL NOTICE

All notices from Moto Lab LLC to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Moto Lab LLC shall be made either by regular mail, sent to the address we provide on our Web site, or first class mail to our address at:
Delivery shall be deemed to have been made by You to Moto Lab LLC five (5) days after the date sent.

COPYRIGHT NOTICE

All content appearing on this Web site is the property of:
Moto Lab LLC
Copyright © 2024 Moto Lab LLC. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2023 Moto Lab LLC. All rights reserved.

TRADEMARKS

All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Moto Lab LLC. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Moto Lab LLC or any third party, except as expressly granted herein.

TERMS OF USE

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Moto Lab LLC and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Moto Lab LLC believes that customer conduct violates applicable law or is harmful to the interests of Moto Lab LLC and its subsidiaries.

PRIVACY POLICY

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Moto Lab LLC and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Moto Lab LLC believes that customer conduct violates applicable law or is harmful to the interests of Moto Lab LLC and its subsidiaries.

Moto Lab LLC operates https://www.motolabdirtbikes.com (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection And Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name (“Personal Information”).

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).

This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this …

Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes To This Privacy Policy

This Privacy Policy is effective as of 12/12/2018 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us.

SHIPPING AND DELIVERY

At this time, Moto Lab LLC ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Moto Lab LLC ships merchandise to select locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier. Moto Lab LLC DOES NOT SHIP TO 3rd PARTY SHIPPING COMPANIES.

When you shipping your suspension to Moto Lab LLC, please read our instructions on our Shipping Page fully and carefully. Any damages in shipping are the sole responsibility of the carrier OR yourself, if you did not follow our instructions. Moto Lab LLC is in no way liable for any damages in shipping.

INTERNATIONAL

Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.
Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Moto Lab LLC is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

MOTO LAB LLC is currently NOT shipping or receiving outside of the United States.

WARRANTIES

The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Moto Lab LLC makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. Moto Lab LLC SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL Moto Lab LLC BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
— OR Depending on State —
The information and content on this server is provided “as is” with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by Moto Lab LLC.
The references and descriptions of products or services within the Web site materials are provided “as is” without any warranty of any kind, either express or implied. Moto Lab LLC is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.
The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information (“advertisers”), and not Moto Lab LLC.
The inclusion of material on this server does not imply any endorsement by Moto Lab LLC, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.
A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although Moto Lab LLC tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.

RETURN POLICY

You may purchase merchandise from this Web site by using any one of the following payments: PayPal, Visa, MasterCard, American Express, Discover, Stripe. Moto Lab LLC reserves the right to change its payment procedures at any time without prior notice to you.

Items can be returned if undamaged and if return shipping is shown to be within 30 days of receipt, ONLY with a Return Authorization # via phone or e-mail. There is a 20% restocking fee.  Shipping fees are not refunded, unless you have Authorization from Moto Lab LLC.

RELEASE AND HOLD HARMLESS AGREEMENT

When you use the services or make a purchase with Moto Lab LLC, you understand and acknowledge that Moto Lab LLC (or whoever you hire to install the products your purchased) will make changes to your motorcycle as per your specifications and you are assuming any and all liability associated with riding the motorcycle after these changes have occurred. It is advised to ride slowly at first, to get a feel for the altered suspension. Make suspension adjustments gradually and as per Moto Lab LLC recommendations specified. You acknowledge there are risks of physical harm and injury in motorcycle activities including, but not limited to, racing, off road riding and street riding. You hereby assume all risks from any motorcycle activities – either from yourself or someone else – and hereby knowingly and intentionally waive any and all claims, of whatsoever kind of nature, against Moto Lab LLC, which may rise out of these activities. The customer assumes all responsibility for the safe operation of his or her motorcycle.

Always consult your owner’s manual for proper installation techniques and torque specs. Moto Lab LLC is not responsible and will not be held liable for improper use or installation of suspension components.

POLICY

When we alter your suspension in-house, valving revisions are free within 90 days of the date of return of your suspension back to you OR before 10 hours are put on your motorcycle. You must contact us immediately and we will either help you adjust your suspension or we will revalve it again. You must communicate with us your feedback and we will revise according to that feedback. We are not responsible for shipping charges.

After 90 days or 10 hours, it is considered a basic service. This policy does NOT include If you completed your Rider Information form incorrectly to us.

MISCELLANEOUS

VOID WHERE PROHIBITED: Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Moto Lab LLC and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.
GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of Moto Lab LLC shall apply and both parties shall consent to the jurisdiction of said State’s courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.
MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and Moto Lab LLC with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Moto Lab LLC with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Moto Lab LLC. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.